We would like to introduce a new feature in your Vidyalaya ERP, with this new feature, you will be able to create a " Service ticket " from Help Module -> Support Ticket. 

Our technical engineer will reach you at your earliest convenience. You can also check the status of your ticket in real-time. 

We would like to acknowledge your issues with our L1 Support. You may escalate the same to our L2 Support and then if still not satisfied, escalate to L3.