Add Record Changes
1. Screen to move in CRM module
2. Orggroupid - Wise Search and AutoFill (Customer Status to Display)
3. Module Static to load - Based on Product
4. Priority - Default Normal
5. Mode - Remote, Telephonic, Physical, Other - Default Telephonic
6. Type - Training, Troubleshoot, Followup, Requirement, Other - Default - Training
7. Action Take
8. Resolution Time (Min)
9. Attachment Option 
10. Log Table - Updated Date Time, Update User, Support Category, Support Ticket Status
11. Last Service Log - Last 3 Service of the Selected Client Card View - Ticket Number, Mode-Type, Ticket Description, Contact Name-Contact No, Vidyalaya Executive Name, Action Taken, Created DateTime, Status

Search Record Changes
1. Filter to Add - Orggroupid - Orggroup title, Lic, Customer Status, Ticket Status (Default- Pending)
2. Grid - Ticket Number, Ticket Description, Contact Name-Contact No, Vidyalaya Executive Name, Created DateTime, Status	
