Query Flow and Process Improvement: Request No Based and Some Analytical Report Upgrade

ANALYTICAL REPORT
 
1 TOTAL NUMBER OF NEW OPEN TICKET OF TODAY
2 TOTAL NUMBER OF CLOSED TICKET OF TODAY
3 TOTAL NUMBER OF PENDING TICKET OF TODAY
4 TOTAL NUMBER OF PENDING TICKET ON TODAY
5 TOTAL NUMBER OF OVERDUE TICKET ON TODAY
6 TOTAL NUMBER OF HOLD TICKET ON TODAY 
And other We will Check
