1)On Chargeable checkbox selection Need confirmation popup if ticket status selected to Close as per attachment

2)Need CR hours calculation as per Client category
A : 160 hrs
B : 80 hrs
C : 40 hrs
D : 20 hrs

3)Need to show Client catageory & CR hours as per attachement

4)Need to deduct CR mins in school's CR hours if rootcause selected to Customization
-If CR hrs exceed then need to show in Red Bold Font else in Blue Bold Font as per attachment