(Add mode)

1. License No to Display - in Disable Mode 

2. Product Id - Open - Plugin to show (Vidyalaya, BIOmatric, MobileApp)

3. Orggroup to remove - Default pass in the backend

4. Organization - Auto select Default

5. Module - Private module to remove (Like CRM, Marketing)

6. Support Category - Default - L1 - Level wise remark to mention below (Remark option Dynamic require) - For VCP

7. Hours - Minutes - to remove

8. Contact Number - to mandatory

9. New to Add - Alternate Contact Number

10. Support Ticket Status - to show as Label - From client end - on entry time default - Pending

11. UserName - in Disable mode - Can not Add or edit

12. Deadline Date - Remove From the entry

13. Work Description - Label to change - Ticket Description (Hight and Weight to increase)

14. New to Add - Issue Steps

15. Request No - to show as a label in edit mode

16. Same module - Pending Ticket to display in add mode - After module Selection





School Registered information to display below - School Escalation - Can Ad it in Orggroup master

School Incharge 1 - Name and Contact

School Incharge 2 - Name and Contact

School Incharge 3 - Name and Contact(No of Student)



(Search Mode)

1. Pagination Require - 10 record to display not changeable

2. Both Date to make mandatory(Default 1 week)

